This article was posted on Seth Godins's Blog. Since it is short and sweet, I figured I'd repost it here and comment.
Andrew Carnegie apparently said, "Take away my people, but leave my factories and soon grass will grow on the factory floors......Take away my factories, but leave my people and soon we will have a new and better factory."
Is there a typical large corporation working today that still believes this? Most organizations now have it backwards. The factory, the infrastructure, the systems, the patents, the process, the manual... that's king. In fact, shareholders demand it.
It turns out that success is coming from the atypical organizations, the ones that can get back to embracing irreplaceable people, the linchpins, the ones that make a difference. Anything else can be replicated cheaper by someone else.
I often (wish to be able to) describe myself as the Dale Carnegie, Zig Zigler, and Stephen Covey of the IT world. There are so many powerful people who have written books that have shaped many an executive. What I want to do is take these works and apply them to IT. A perfect example is how we have tried to fix the IT world with SOPs and Processes such as ISO 9000, Six Sigma, CMMI and etc. We (in IT) try to make up for lack of skill and resources by embracing processes. Processes are good, however they do not make the employee. We must focus on hiring the right person for the right job. We must lose the paradigm that states all people can be trained to perform any task. We need to focus on who and what IT is. After all I can't expect to become a heart surgeon from reading SOP's and OJT. I need to go to medical school first!
If you are tired of the fire fight....get proactive. Don't just say it, do it!