CIO's in Odd Places!
I was reading this on the CIO Weblog: http://www.cio-weblog.com/50226711/cios_in_odd_places.php "How is this for alignment? Eye care company Bausch & Lomb has named Alan Farnsworth as CIO... and Senior Vice President of Customer Service. I've heard of CFOs doubling as CIOs. A COO doubling up on the role would raise no eyebrows here. But customer service? Mr. Farnsworth, who has been with the company since 1998 and has most recently held the position of president of the company's Europe, Middle East, and Asia division, doesn't appear to have a lick of IT experience in his background. " -- CIO Weblog Well, I.T. involves quite a bit of customer service. Especially in dealing with the support side of the house, this is where a customer service oriented person can fit the bill (just remember IT isn't all about computer technical support). If this guy were technical (in addition to the customer service background), I think it would be a great move. Heck all exec...
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